Commission Policy

Commission policy

MYAI Studio makes rings once for their owners. This policy explains how commissions, inspiration, payment and shipping work.

Commission process

  • Send your idea through Telegram or the custom form.
  • We discuss design, material, width, finish, sizing, engraving and budget.
  • After you approve the quote, we send a PayPal invoice and collect a 50% deposit.
  • We make the ring and share progress at important stages.
  • Before shipping, the remaining balance is paid and the ring is cleaned, polished and packed.

Past work and inspiration

  • Sold pieces are shown as references only and are not available for purchase.
  • You can use a past piece as a starting point and ask for a new version.
  • Every commission is designed for its owner. We do not make exact copies of past work.
  • Tell us what to keep and what to change so the new piece feels like yours.

Materials

  • 925 sterling silver and brass are solid metals. Surface coatings may be used where the finish requires it.
  • Oxidation, patina and color changes from wear and environment are natural material behavior.
  • Custom metal options can be discussed for each commission.

Size and engraving

  • Ring size and engraving are confirmed before production begins.
  • Please measure carefully. The studio can help confirm sizing before metal is cut.
  • Engraving wording, letter style and position follow the final confirmation.

Payments

  • PayPal invoices are used for all commissions.
  • Because every ring is custom made for one owner, payments are non-refundable once the commission begins.
  • A 50% deposit starts production. The remaining balance is due before shipping.
  • If a manufacturing issue occurs, the studio will repair or remake the ring.

Shipping and timing

  • Most commissions take about 2-4 weeks after the design and size are confirmed.
  • Shipping is paid by the buyer and calculated by destination.
  • International orders ship with a tracking number. Arrival time depends on the destination and customs.
  • Payment of the remaining balance is required before the ring ships.

Aftercare and returns

  • Custom commissions do not support no-reason returns and are non-refundable once work begins.
  • Manufacturing issues are repaired by the studio.
  • Non-human structural issues covered by the warranty can be repaired.
  • For daily care, wipe with a soft cloth first. Avoid soaking in chemical cleaners.

Privacy

  • Messages on Telegram and email are used only to communicate about your commission and aftercare.
  • PayPal handles payment details and does not share card information with this website.
  • To delete previous correspondence, contact us directly and we will confirm the removal.